What to Expect

From the moment you walk through the door, we hope you and your family feel welcome and relaxed. We're a family friendly practice with children's play spaces and activities available to keep your children occupied. We also have baby changing facilities available for use throughout your visit.

Massage Consultation - What to expect

We allow an extra 15 minutes on top of your appointment for your initial consultation e.g. If you had an hour appt, allow 1 ¼ hours so as we can do a thorough case history before your consultation. We may also give you strengthening, stretching, posture, and hydration advice after your consultation.

General Practice Information

Arriving Early

We encourage our new clients to arrive 15 minutes prior to their first appointment in order to fill out our new client history forms, this will assist our Chiropractors in determining how we can help you best.
Alternatively, our lovely staff can email these forms through to you prior to your appointment, that way you can have them all filled out on arrival and will only need to come five minutes prior to your appointment time.

Health Fund Rebates

If your private health insurance includes Remedial Massage and/or Chiropractic care in your extras cover, it will cover part of the cost of each appointment. 99% of our clients can claim directly through our terminal at Global Chiropractic.

Rescheduling

We understand that sometimes things come up, we do appreciate 24 hours’ notice if you are unable to attend an appointment. We encourage you to call us on (03) 5444 3388. Our lovely staff can reschedule that appointment to a more suitable time.
 
We also recommend if you are on a schedule recommended by one of our massage therapists, you reschedule as close to your original appointment so your care is not compromised.